Privacy Policy

This Privacy Policy describes how ER.EA Homes, as data controller, collects, uses or in any way processes personal data that we obtain from you. We also encourage you to regularly check this page to review any changes we might make to this Privacy Policy, as we may amend this from time to time, without notice.

1. PERSONAL DATA
We collect and process the following personal data:

• Personal details, such as your name, date of birth and ID number;
• Contact details, such as your residential address, e-mail address, phone and mobile number;
• Invoicing and payment related information, such as Tax ID and Tax office;
• Technical information, metrics and information about how you use our website. For more information, please visit our Cookies Policy’s page;
• Information for employment purposes;
• Personal data provided to us during the provision of services to you as our clients or guests;
• Any other personal data you provide us when contacting us or using our website.

2. HOW WE COLLECT AND OBTAIN PERSONAL DATA
We may collect personal information from you when you contact us in any context, e.g. to seek provision of management services for your property, or to look for accommodation at the houses under our management, or request information about our website or otherwise, or while monitoring the use of our website through cookies.

3. HOW WE USE YOUR PERSONAL DATA AND ON WHAT BASIS
We use the personal data that we collect about you as follows:

• To provide property management services to you or perform any contractual obligations and to lawfully conduct our business in general
• To process invoicing and payments, as well as for billing purposes
• To process applications for employment
• To provide information requested by you and to manage our relationship in general
• To provide and enhance the usability of our website and monitor its use.
• To comply with any legal obligations

4. HOW LONG WE KEEP YOUR PERSONAL DATA
We retain personal data for as long as required for the purpose for which the information is collected and in order to fulfill such purpose, as described above in this Privacy Policy, including for the purposes of satisfying any legal requirements and taking into account limitation periods for taking legal action (where needed).

5. STORAGE AND TRANSFER OF YOUR PERSONAL DATA
The data that we collect from you shall not be transferred to and stored at a destination outside the European Economic Area. All information you provide to us is stored on secure servers within the European Union (EU).

6. WHO WE SHARE YOUR PERSONAL DATA WITH
We may disclose your personal data to third parties who provide services to us, such as on-line platforms for short-term rental, service providers, suppliers and constructors or to public authorities, courts and other authorities as required in the context of providing our services.
Unless you have given us your consent, we will not disclose your personally identifiable information other than as per the above or where we are required to do so by law.

7. YOUR DATA PROTECTION RIGHTS
The GDPR and the respective Greek legislation provide certain rights for data subjects. Below you can find information on these rights. You can exercise any of your rights in relation to the data that we collect about you by sending us an email to info@ereahomes.com

• Access to your personal data: You are entitled to know whether we hold your personal data and how we use them and if so, receive a copy of your data.
• Data portability: You have the right to receive your data in a portable and reusable format, to have your data transmitted directly from us to another controller, where technically feasible, and not to be subject to a decision based solely on automated processing, including profiling.
• Data rectification: You have the right to update, or request to update, information we hold on you where such information is incorrect or incomplete.
• Data deletion: This right entitles you to require the erasure of your personal data from our systems records under certain conditions (e.g. where we no longer need the personal data for the purpose for which we collected it or where you withdraw consent to our use of your personal data and where there is no other legal basis for continuing to use it).
• Data restriction: You have the right to obtain restriction of processing of your personal data in certain circumstances. This means that you can limit the way that we use your personal data. This is an alternative to requesting the erasure of your personal data.